WHOSE JOB IS IT?
Whose job is it?
Litter abatement
Litter is picked up 7-days a week. The litter abatement plan has Clean Team members walking the entire BID once per day with spot clean ups done on an as needed basis throughout the work day. If you see an area that requires a spot clean up please call our dispatch line at 509-353-9111.
Graffiti Removal
The downtown Clean Team will attempt to remove graffiti from buildings inside the BID with permission from the property owner by power washing, chemically washing or painting over the tag. The effectiveness of the removal method depends on the weather, the surface of the location, and the type of paint used. Contact the Clean Team at 509.624.9111 for assistance removing the tag.
In addition, the Spokane Police Department works with the City of Spokane’s Neighborhood Services Department to prevent and remove graffiti. If you are witnessing a crime in progress, call 911. If you need to report a location with graffiti, report a Code Complaint online or call 311. If you have a digital photograph of the graffiti, this can be submitted electronically via the reporting tool.
Curbside planters and hanging baskets
In early spring, volunteers and DSP staff take to the streets to turn downtown into an urban garden. Annually the DSP maintains over 200 planters and hanging flowers baskets.
Snow removal
To prepare for severe snow conditions, the Downtown Spokane Partnership (DSP) works closely with the City of Spokane (City) to implement plans mitigating the impact of rapid snow accumulation.
Arts in Downtown
Art and culture are essential components to a healthy downtown. We work closely with the Spokane Arts Fund to bring greater amounts of public art into the downtown with projects ranging from artist-designed tree grates, community murals, art-wrapped utility boxes and more.
Power Washing
During the Spring, Summer and Fall the Clean Team power washes sidewalks within the BID. This is primarily done in the early morning hours when there is not a lot of foot traffic and before businesses open.
Supplemental Services
Let us handle contracted upkeep with customizable services including power washing, window cleaning, planter maintenance, and snow removal. Contact our office for more information or a personalized quote.
Parking
Parking Meter
Parking meters are monitored and maintained by the City of Spokane Parking Services. Submit a Paid Parking Device Maintenance request online or call 311 to report a broken meter.Â
Who manages on-street parking?
The City of Spokane Parking Services monitors and maintains on-street parking. You can go online to learn more about Parking Permits, or for general parking information, submit a 311 request online or call 311. For neighborhood or disabled parking abuse complaints, submit a Parking Violation Complaint online or call 311.
Sidewalks & Alleys
Litter on sidewalk and street
The downtown Clean Team monitors and maintains litter on public sidewalks, as well as 15 feet into alleys, in the footprint of the Business Improvement District. Call 509.353.9111Â to report litter on the sidewalks. For litter in doorways contact the property owner.
Overflowing dumpster or garbage in the street
The City of Spokane Solid Waste Department will furnish commercial businesses with collection carts, commercial dumpsters, or roll-off carts to collect materials. Businesses are charged for the collection service, not the containers. Customers must have their container location approved by the Solid Waste Collection to ensure that it can be emptied. Commercial containers can be emptied once a week or more frequently, depending on a customer’s needs. Call the Commercial Division at 509.625.7955 to find the right fit for your business. For street litter, report a Code or Zoning Request Online or call 311 to request your street be put on the list for cleanup.
Snow on Sidewalks
The downtown Clean Team will remove snow accumulation on sidewalk ramps and in crosswalks. Individual property owners and business are responsible for the removal of snow on the sidewalk.
Locking dumpsters and trash carts
For businesses using dumpsters or trash carts/cans, locking options are available. To request a locking dumpster, please contact Solid Waste at 509-625-7955. For a locking trash cart/can, call 509-625-7884.
Damaged mailbox
Blue collection boxes are the property of the United States Postal Service. Report damaged or inoperable boxes to the USPS at 1.800.275.8777.
Leaking fire hydrant
Fire hydrants located within the public right-of-way are publicly owned and maintained by the City of Spokane Water Department. Fire hydrants not located within the public right-of-way are considered private, with maintenance requirements a responsibility of the property owner. For 24-hour water information call 509.625.7800, for repairs call 509.625.7825.
Signs & Poles
Broken or inoperable traffic light, street light or pole
The Signals and Lighting Section of the Street Department performs all preventive and corrective maintenance functions for every traffic control device within the City of Spokane. Crews normally work split shifts between the hours of 5 AM to 4 PM weekdays, but also respond when needed for emergency repairs on a 24/7 basis. Call 509.625.7733 or email streetsinfo@spokanecity.org.
Damaged or missing street sign
The Signs and Markers Division installs and maintains traffic signs and pavement markings within the City of Spokane. If you know of missing or damaged traffic signs contact one of the following numbers: City: Street Department, 509.232.8803 or 509.625.7733.
Hazardous sign
City of Spokane Code Enforcement is the primary contact for land use complaints, enforcing City health and safety codes and ordinances. Code Enforcement helps the public understand their rights and obligations and works closely with other government agencies to promote community goals, and acts as a liaison with community members on programs and policies to ensure stable improvement to quality of life and neighborhoods. Submit a Code or Zoning Complaint online or call 311 to report a hazardous sign. If you have a question about something being in violation, submit a request online or call 311 for more information.
Damaged pole banner
Under the banner program, the BID is responsible for reviewing banner designs, installing and removing banners, coordinating rotations of banners and ensuring quality control standards throughout downtown. The BID is not responsible for any theft, vandalism or weather damage that occurs on downtown street banners but will arrange removal and replacement of banners in the downtown space. Report a damaged banner or bracket at 509.456.0580 or by email at info@downtownspokane.org.