STA’s Downtown Hub The Plaza is the heart of Spokane Transit, providing a centralized facility in downtown Spokane, which serves as the hub for the majority of transit trips in Spokane. The Plaza is safe, accessible, convenient, and offers passengers a comfortable waiting area. Many events and performances are held at The Plaza throughout the year including arts, entertainment, resource fairs, voter registration and other community events. Visit Customer Service at The Plaza for bus passes, schedules and current information such as system maps and rider alerts. A total of 68 security cameras are positioned throughout the facility to help the STA security team keep you as safe as possible.