The Director of Public Space Services, Security & Maintenance (“Director”) is responsible for all activities related to ensuring downtown Spokane is safe, clean and welcoming for all to work, live and visit. The Director leads the implementation of high-quality, data-driven and efficient safety and maintenance operations, beautification and public realm programs, resource management, and quality assurance mechanisms. The Director is responsible for planning, supervising and reporting on the investment of approximately $1M in resources annually to proactively enhance the public space and mitigate the issues that may hinder economic vitality within the boundaries of the BID.

The Director is employed by and represents DSP to BID ratepayers, property owners and managers, business tenants, and the general public, including downtown visitors. Specifically, the Director is a primary point of contact for concerns regarding the public space services and is required to have the skills to both engage with the public and collaborate with ratepayers, business owners, managers, City partners and various other agencies.

The Director manages the overall clean and safe program and activities related to public spaces, and also provides clear direction and oversight of contracted service providers and up to 15 assigned personnel, monitors/evaluates their performance, provides reports and manages daily activities within the established policies and guidelines. The Director also supports the execution of special projects related to security, cleaning and placemaking efforts that enhance public spaces, as well as overseeing contracts and grants that support DSP.

The ideal candidate must be an effective communicator and team leader with a strong understanding of downtown clean and safe industry standards and a sense of public-private partnership programs and how best to support the team in engaging these partners and constituents.

A salary commensurate with relevant experience. Comprehensive benefits and retirement included.

Job Description

Reports To: President/CEO
Salary Range: $62,500 –$75,000 (DOE)
Classification: Exempt

How to apply

Email the following to

  • Cover letter
  • Resume and work history
  • Three references

Position open until filled. Please, no phone calls or walk-ins.