FIND HELP

Who to call

911 – Emergency Services

If you are in a situation requiring immediate assistance from police officers, firefighters or an ambulance, call 911.

509-456-2233 – Crime Check

If you witness any non-emergency criminal activity, call the Crime Check Hotline at 509.456.2233, 24 hours a day, 7 days a week. Or, submit an online crime report here

If you observe criminal activity after-the-fact, report it to Crime Check. Simply registering criminal activity with Crime Check helps Police develop long-term plans for allocating limited resources where needed most.

509-353-9111 – For safety, hospitality, and graffiti reporting

Call the downtown Ambassadors at 509.353.9111. Ambassadors assist with many needs, including employee/customer escorts to parked cars, any type of street disturbances, jumpstarting stalled vehicles, or other urgent situations.

Ambassadors are at your service Sunday–Thursday, 8am–6pm, and Friday–Saturday, 8am–7pm.
Ambassadors also provide visitor directions as Certified Tourism Ambassadors.
Their valuable services ensure safe and friendly on-street activity, improving the quality of life.
To request graffiti removal Downtown, call the Clean Team at 509.353.9111.
You can submit an online graffiti report at myspokane311.my.site.com/citizen/s/ or call 3-1-1.

988 – Mental Health Crisis Hotline

988 is the national hotline for people experiencing mental health crises. This number connects people experiencing suicidal thoughts, severe depression, or anxiety with trained counselors who provide immediate support and can connect callers with local resources.

311 – Non-Emergency City Services

311 is the number to call for non-emergency city services and general city information. This includes reporting illegal camping, potholes, graffiti, streetlight outages, abandoned vehicles, or other municipal issues. 311 can also be dialed for help paying utility bills, finding information on pools and recreational activities, as well as any other customer service-related questions.

211 – Social Services and Community Resources

211 connects callers to a wide range of social services and community resources. This can include assistance with housing, food, employment, mental health services, and more. This is a valuable resource for those in need of support or information d local and community services.

Shelter Information

Seasonal Needs

House of Charity | 32 W Pacific Ave

32 W Pacific Ave
Phone: 509.624.7821

Union Gospel Mission for Men | 1224 E Trent Ave

The Union Gospel Mission Inland Northwest offers a Men’s Recovery program that supplies dorm shelters, fitness center, classrooms, chapel services, kitchens, private rooms, a dining hall, counseling, education and a medical clinic.

Within the community of the Men’s Shelter, Men’s Recovery participants move toward complete life change through biblical counseling, classwork, group therapy, job training, education and work requirements.

Hours:
Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30PM
Friday: 8:30 AM – 4:30 PM
Saturday: closed
Sunday: closed

Email: info@uniongospelmission.org

Phone: 509.535.8510

Truth Ministries for Men | 1910 E Sprague

509.456.2576
Men 18 & over
8pm to morning

A Way out Shelter for Single Adults | 55 W Mission

509.866.6486
Men and Women
3pm to morning

Hope House for Women | 318 S Adams

Hope House offers an environment of dignity, respect and compassion that honors the intrinsic value and unique experience of every woman. Thirty-four shelter beds are available each night. Each woman receives personal care including: nutritious food a hot shower clean, dry clothing hygiene items a warm bed onsite case management resource information referrals to community resources.

Phone: 509.816.166
hhleaders@voaspokane.org
Women 18+
24 Hours (call at 8am)

Union Gospel Mission for Women & Children | 1515 E Illinois Ave

The Crisis Shelter for Women and Children exists to provide a safe, healthy, short-term refuge for women and children in crisis. The Shelter strives to keep as many women and children off the streets as possible and admits guests until it reaches full capacity.

The Crisis Shelter for Women And Children has the capacity to house up to 35 women and women with children. Guests have the opportunity to transition to Anna Ogden Hall’s long-term rehab program. For more information contact Union Gospel Mission or visit the Union Gospel Mission website.

Phone: 509.535.0486

YWCA Shelter for Domestic Violence

509.326.2255

Crosswalk for Teens | 525 W 2nd

Hours: 24 hours, 7 days a week
Teens 13 – 17
Phone: 509.688.1112
Email: crosswalk@voaspokane.org
www.voaspokane.org/crosswalk

Family Promise of Spokane | 2002 E Mission

When families experiencing homelessness have no where else to go, they are welcome at Open Doors Emergency Family Shelter. Available 24 hours a day, 7 days a week, Open Doors provides shelter, case-management, food, laundry, showers and a way home for families experiencing homelessness.

Looking for shelter?

Call Open Doors directly at 509.723.4663 and see if there is space available.

Diversion & Coordinated Entry

SNAP | 124 E Pacific Ave

Homeless Singles Coordinated Assessment – a program of Spokane Neighborhood Action Programs (SNAP)

Email: SHCA@snapwa.org

Phone: 509.456.7627

Catholic Charities | 101 E Hartson

Homeless Families Coordinated Assessment – a program of Catholic Charities
509.325.5005 (answered 24/7),
hfca.cceasternwa.org

Goodwill HEN | 130 E 3rd Ave

Housing and Essential Needs Assistance

509.838.4246

VOA Youth and Young Adult Coordinated Entry | 3104 E. Augusta

Youth 13-18, Young adults 18-24
M-F 9:00 – 5:00
509.990.0519

Drop-In Day Centers

Crosswalk for Teens | 525 W 2nd Ave
Hours: 24 hours, 7 days a week
Phone: 509.838.6596
Email: crosswalk@voaspokane.org
www.voaspokane.org/crosswalk

Women's Hearth | 920 W 2nd Ave

Drop in for food, shower, search for a job, and receive help breaking the cycle of poverty.
Women’s Hearth has increased hours of operation. We are now open Sunday through Thursday from 9:00 a.m. to 3:00p.m. for emergency services only.

Phone: 509.455.4249

www.help4women.org/programs/womens-hearth

Cup of Cool Water | 1106 W 2nd Ave

Cup of Cool Water is nonprofit organization in downtown Spokane that walks alongside youth who are homeless on their journey of reconciliation with themselves, God, and society.

Men & Women, 14-24

Phone: 509.747.6686