On October 2, join the Downtown Spokane Partnership for a workshop facilitated by Mark Howard, former Spokane Police Officer and current instructor at Fairchild Air Force Base, on basic de-escalation techniques. This session is designed for anyone who regularly interacts with the public, such as retail employees, hosts, servers, receptionists, and more. Learn valuable skills to navigate challenging situations with ease and confidence.

Who: Free for staff of Ratepayers of businesses located in the Downtown Business Improvement District
What: Conflict Resolution for Retail and Hospitality
When: October 2, 2:30 – 4:00pm
Where: Spokane Central Library

The Downtown Spokane Partnership (DSP) hosts business workshops to equip local businesses with the tools and strategies needed for success and growth. These workshops foster collaboration and innovation, helping businesses stay competitive in a changing market. By supporting business success, DSP strengthens the local economy and enhances the vibrancy of downtown Spokane. A thriving business community also contributes to civic pride, making downtown an attractive destination for residents and visitors alike.